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  • How to Communicate with Diplomacy and Tact

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    Name: How to Communicate with Diplomacy and Tact
    Date: April 2, 2020
    Time: 9:00 AM - 5:00 PM PDT
    Event Description:

    How to Communicate with Diplomacy and Tact

    This program will help you influence outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

    What You’ll Learn

    Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

    Why You Want To Learn It

    You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

    How It Will Help You

    This course sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader.

     

    Event Media:
    Location:
    Dale Carnegie of Orange County
    1805 East Dyer Road, Suite 109
    Santa Ana, CA 9705
    Date/Time Information:
    2 Consecutive Days
    April 2 & 3, 2020
    Contact Information:
    Oscar Toscano Vice President 949.774.8234
    Fees/Admission:
    Registration Fee: $1995
    10% Santa Ana Chamber Member Discount: $1795

    Call to receive chamber discount.
    Set a Reminder:
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