At any level, you can become a leader and true leaders are genuinely interested in other people. They ask questions and then listen with their eyes, their ears, and their hearts to build bridges of understanding. They build strong relationships and earn willing cooperation from others.
In this workshop, we examine the tools that enhance communication and ensure strong relationships are formed. We discuss the roles and responsibilities of leaders as communicators.
At the completion of this workshop, participants will be able to:
- Demonstrate effective questioning and listening skills that strengthen relationships.
- Consider various forms of communication and their impact.
- Recognize the value of building a relationship when leading.
Join us to Communicate to Lead at Every Level.
Who should attend: Supervisors, Managers and Business Leaders looking to enhance their communication to increase their sphere of influence.
Keynote Speaker: Bio:
Regional Vice President, Executive Consultant
Mandi joins Dale Carnegie after an extensive career in finance with some of California's most recognized lenders. Working in her previous position as an Associate VP of Auto Lending for a major Orange County credit union, she played a pivotal role launching, building and growing an entirely new auto lending division - creating best practices, processes, procedures, lending guidelines and strategic business development partnerships.
Mandi's prior experience in a highly competitive industry brings a solid foundational understanding of the value of not only being technically proficient, but also being able to thrive competitively in the market by building complete, interactive, healthy teams, combined with continued individual development.